Introduction

Powerful HelpDesk Software
LBE Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work.

Sensibly priced
We charge per concurrent user, not individuals This means you only pay for the number of people you expect to be simultaneously using the helpdesk. By doing so, we can make LBE Helpdesk affordable for small and medium sized enterprises.

Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, "wasn't anything like as good".

Simple to use
No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand and learn how to use it.

Adapts to your needs
Choose the type of organization you support - e.g. multiple or single external customers, and LBE Helpdesk will adapt to hide non-essential information.

Easy to set up
You don't need an expensive on-site visit from us to install LBE Helpdesk.

Scalable
LBE Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle.

Extensive Reporting
Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools.

Integrated solution
Use a Web browser, a desktop application or email to interface with the helpdesk.

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